Privacy Policy

1. Who We Are

Zestools is an online file tools platform available at zestools.com. We provide free and premium tools for converting, compressing, and editing files including videos, audio, images, PDFs, and GIFs. When you use our services, you are trusting us with your files and personal information. We take that responsibility seriously.

2. What Information We Collect

We collect only the minimum information necessary to provide the service:

• Account Information

  When you create an account, we collect your name and email address. This is used to identify you, send important service notifications, and manage your subscription.

• Files You Upload

  Files you upload are processed on our secure servers for the sole purpose of completing the requested task (e.g., convert, compress, edit). We do not read, analyze, index, or store these files beyond what is necessary for processing.

• Usage Data

  We collect anonymous usage statistics such as which tools are used most frequently. This helps us improve the platform. This data is never linked to your identity.

• Technical Data

  We automatically collect your IP address, browser type, device type, and general location (country level) for security purposes and to optimize performance. This data is not sold or shared.

3. How We Handle Your Files

This is the most important section for most users. Here is exactly what happens to your files:

• ✅ Files are uploaded over an encrypted HTTPS connection.
• ✅ Files are processed on our private VPS server — not shared cloud services.
• ✅ Processing happens automatically — no human ever views your files.
• ✅ All uploaded and processed files are automatically deleted within 1 hour.
• ❌ We do not read, copy, sell, or analyze the content of your files.
• ❌ We do not use your files to train AI models.
• ❌ We do not share your files with any third party.

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Zestools platform.
• Process your file conversion and editing requests.
• Manage your account and subscription.
• Send important service updates and security alerts.
• Detect and prevent abuse or unauthorized access.
• Analyze anonymous usage trends to improve tool quality.

We do not use your data for advertising, profiling, or selling to third parties.

5. Data Sharing

We do not sell, rent, or trade your personal data. We may share limited data only in these cases:

• Authentication: We use Clerk for user authentication. Your email and name are shared with Clerk solely for login management, under strict data protection agreements.
• Payment Processing: If you subscribe to the Pro plan, payment is handled by a trusted third-party processor. We never store your payment card details.
• Legal Requirements: We may disclose data if required by law, court order, or to protect the rights and safety of our users.

6. Cookies

We use only essential cookies — small text files stored in your browser that are necessary to keep you signed in and remember your preferences. We do not use advertising cookies, third-party tracking cookies, or analytics cookies that follow you across the web. You can disable cookies in your browser settings, but this may affect your ability to log in.

7. Data Security

We take security seriously. All data is transmitted over HTTPS with TLS encryption. Our servers are protected by firewalls and access controls. We apply industry-standard security practices including regular security audits. However, no system is 100% secure — we encourage you to use a strong password and to never share your account credentials with others.

8. Your Rights

You have the following rights regarding your data:

• Access: Request a copy of all data we hold about you.
• Correction: Update or correct your account information at any time from your dashboard.
• Deletion: Delete your account and all associated data at any time. Files are already deleted automatically within 1 hour.
• Portability: Request your data in a portable format.
• Objection: Opt out of non-essential communications at any time.

9. Children's Privacy

Zestools is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify registered users by email of any significant changes. The updated policy will always be available on this page with the date of the last revision. Continued use of Zestools after changes take effect constitutes acceptance of the updated policy.